Business Reporter

Jillian D’Onfro

Visitor expectations are catching up to the city's changing reality.

A narrative change, a jump in convention bookings, and a slate of major sporting events are primed to juice the city’s biggest sector.

From carnivorous creepy-crawlies to nest-snatching birds, these species have invaded Northern California forests, oceans and yards. 

It’s the latest major legal battle for the company, which recently promised to pay dozens of states $438 million over similar claims.

Scrolling Twitter, beaming broadcasts and watching over the City by the Bay: It’s all in a day’s work for @SutroTower.