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Woman sues San Francisco’s Portola Festival over fall at 2022 event

Attendees wave in the crowd at the Portola Music Festival at Pier 80 in San Francisco on Saturday, Sept. 24, 2022. | Source: Sarah Holtz/The Standard

San Francisco’s Portola Music Festival organizers are being sued by an attendee who claims she was injured at last year’s festival after a fall, court records show. The news comes just days before the festival returns to San Francisco for the second time.

Samantha Montalvo filed the lawsuit in September, around a year after she was injured at Portola’s debut festival at Pier 80. Montalvo alleges festival organizers and staff, employed by San Francisco-based Non Plus Ultra Events, failed to ensure that barricaded areas of Pier 80 were safe for festivalgoers. 

“As the music festival began, attendees began running towards and pushing the metal barricades, causing them to collapse and causing [Montalvo] to fall and sustain injuries,” the lawsuit reads.

READ MORE: Woman Sues San Francisco McDonald’s After Being Burned by Hot Coffee

After crowd control issues at the warehouse stage at the Portola Music Festival 2022, event organizers beefed up security outside the stage at Pier 80. | Source: Sarah Holtz/The Standard

Montalvo is seeking compensation for her hospital and medical expenses, as well as other damages relating to her injuries. Court documents show the cash amount sought as unlimited. Montalvo is represented by Lusine Ghazaryan at Downtown L.A. Law Group.

In 2022, attendees were let into a cavernous warehouse stage at Portola near the front of Pier 80 through restricted entry points. On Day One, concertgoers rushed to the warehouse to see pop icon Charli XCX and techno wunderkind Fred Again. But the wait times and crowd congestion prompted some attendees to rush the building, hopping over fences and clambering over other people to get inside. 

READ MORE: Large Turnout & Crowd Control Issues Punctuate First Day of Portola Music Festival

“They were at capacity, so they were trying to not let people into the warehouse,” said B. Towne, a security guard who was interviewed by The Standard on the festival’s first day. “They were clearly at capacity, so they were trying to do one in, one out. But people started climbing the fence, and they knocked it over.”

Portola organizers were forced to address the issue for the second day, and concertgoers noticed increased security and crowd control measures in place around the warehouse. At the time, San Francisco Fire Department officials confirmed one injury, a sprained ankle that was allegedly unrelated to the overcrowding issues.

A joyous woman is raised above a crowd at a festival, arms spread wide, smiling.
A crowd fills up Pier 80's warehouse at the Portola Festival in San Francisco in September 2022. | Source: Goldenvoice

The lawsuit also lists the City and County of San Francisco, the State of California, and the California Department of Water Resources as defendants. 

A representative for San Francisco’s district attorney said their office will “review the complaint and respond in court.”

“After consulting with our real estate team, we confirmed that the Department of Water Resources does not own the property cited in the lawsuit and it is unknown why DWR was named,” a spokesperson for the state Department of Water Resources said. “It is possible that the department was named in error.”

A representative for San Francisco’s City Attorney’s Office said their office will “review the complaint and respond in court.”

The Standard contacted the California Attorney General’s Office for comment.

Correction: This post has been updated to reflect that The Standard contacted the San Francisco City Attorney’s Office.