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Food & Drink

What bad food review? Panned North Beach restaurant responds with ritzy members-only lounge

“I think it was good for us,” says Park Tavern chef Jonathan Waxman of a food critic's devastating review.

A bartender in an apron garnishes an orange cocktail with a twist in a cozy bar. Various drink ingredients and tools are neatly arranged on the counter.
Park Tavern has opened McQueen’s, a private events and members lounge located on the third floor of the North Beach restaurant. | Source: Amanda Andrade-Rhoades/The Standard
Food & Drink

What bad food review? Panned North Beach restaurant responds with ritzy members-only lounge

“I think it was good for us,” says Park Tavern chef Jonathan Waxman of a food critic's devastating review.

As soon as Park Tavern announced plans to reopen on Washington Square in fall 2024, diners were impatient for both the return of celebrity chef Jonathan Waxman and the revival of a celebrated restaurant. When I visited, less than two weeks after the debut in November, the dining room was buzzing, while staff, including Waxman himself, hustled around. 

But the homecoming did not go as planned. In January, the San Francisco Chronicle’s chief critic, MacKenzie Chung Fegan, slammed not just the food — including “the worst steak of my life” — but also the service, which was apparently “rife with mishaps.”

Four months later, Waxman is humble when talking about the opening. “I think it was a wake-up call that we needed, and I think it was good for us,” he says of the colossally bad review, his icy blue eyes taking in the empty dining room minutes before service starts. “I’m not gonna make excuses about it. It’s entirely my responsibility. But now I feel good about it.” 

A cozy room with a black leather couch, framed movie posters, and photos on dark blue walls. A hand rests near a martini glass with an orange drink on a wooden table.
Bartender Raúl Ayala serves a cocktail called “The Most Exciting Man in the Room.”

The show, as they say, must go on. In the aftermath of the “hurtful article,” Waxman and his business partner, James Nicholas (Marlowe, The Cavalier, and formerly Leo’s Oyster Bar), buckled down, making changes to the kitchen personnel — namely, bringing in chef de cuisine Chris Santopinto (Delfina, Aphotic) — and training up the back and front of house.

Now, they’re adding a new layer to Park Tavern’s offerings — literally. Two floors above the expansive dining room, they’ve transformed what was a rabbit warren of tiny offices and storage space into McQueen’s, an exclusive and, yes, expensive members-only lounge. 

A person wearing glasses and a blue apron stands beside a table in a restaurant with elegant decor, including chandeliers and neatly set tables.
Waxman splits time between New York City and San Francisco.
A cocktail with an orange hue and cherry garnish sits on a wooden table. Nearby, there's a stack of books, with one titled "Bullitt" on top.
McQueen’s members will enjoy access to after-dinner cocktails and drop-in social events. | Source: Amanda Andrade-Rhoades/The Standard

Park Tavern’s wine director, Jeff Lennon, says Waxman and Nicholas didn’t want to open “a regular speakeasy.” So while the walls at McQueen’s sport high-gloss midnight-blue paint and the windows are covered with heavy velvet drapes, it won’t be a password-protected bar serving brown drinks over big cubes of ice. It’s meant to feel like a piece of old-school San Francisco revived. “James wanted to bring back, not luxury, but global, worldly nightlife,” Lennon says.  

Slices of citrus fruits and raw fish are garnished with herbs and green onions, drizzled with an oily, citrusy sauce.
Yellowfin tuna crudo with avocado and citrus.

The team hopes to sign up 50 founding members; details about pricing and availability will be available by direct inquiry only. Members will get access to the space and a private liquor locker to store rare spirits and vintage wines they might want to enjoy with dinner downstairs. “We provide access to the lockers based on a variety of factors, including frequency of use, number of private events, and retail spend,” a spokesperson says, noting that a typical locker holder will spend more than $10,000 annually on food and beverages.

Four small appetizers with smoked salmon and caviar on a white plate sit beside a dark cocktail in a stemmed glass on a metallic surface.
Red pepper pancakes with smoked caviar and a Revolver cocktail.
A white plate holds roasted chicken topped with green herb sauce and a side of golden brown fries. The plate is set on a circular, reflective surface.
Waxman's signature chicken with salsa verde and fries.

Members will be able to come up to the third-floor lounge to enjoy a classic San Francisco cocktail like a Revolver — basically, a Manhattan boosted with coffee liqueur — while taking a business meeting or watching a Warriors game on the oversize TV (usually hidden behind heavy drapes). They’ll be able to book the space for events, from 12-person seated dinners to 60-person cocktail hours. There will be emails announcing opportunities to drop even more cash on allocated wines, including “Burgundies, Bordeaux, and Napa cabs with some age on them,” Lennon says. Winemaker events and other tastings will be on the calendar soon. 

Opening a bar and lounge most people will never see might seem like a nervy move for a restaurant that bungled its grand reentry. But Lennon says Park Tavern has been doing a steady event business between group dining downstairs and larger events, mostly for tech corporate clients, in the second-floor dining room.

Nicholas’ other spots — Marlowe and The Cavalier, both located closer to downtown and the Moscone Center — offer stylish spaces and solid food, but McQueen’s is intended to cater to customers with both a corporate expense account and a more discerning palate. “This is product-driven,” Lennon says, “for people who want to come in and have Waxman’s food.” 

Lauren Saria can be reached at lsaria@sfstandard.com